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From Empathy to Energy: A Lesson in Emotional Acceleration

Empathy is powerful. But on its own, it can hold a brand back.

We often work with companies that feel deeply connected to their customers. They understand their pain points. They share their frustrations. They’ve built their business around being attuned to those lived experiences. But emotional resonance doesn’t always lead to momentum.

Because empathy, while validating, isn’t always activating.

To truly move people—whether customers or employees—brands need to evolve their emotional posture. They need to turn understanding into inspiration. That shift is at the heart of emotional acceleration. And it’s what made our work with Bloomerang so transformative.

Bloomerang’s Starting Point: Empathy in Abundance

Bloomerang is a giving platform built exclusively for nonprofits. They don’t just serve “customers”—they serve people on the front lines of purpose. And many members of the Bloomerang team have nonprofit backgrounds themselves. They’ve been there. They get it.

The stakes are high. The nonprofit sector in the U.S. alone includes over 1.5 million organizations, employing more than 10% of the workforce and contributing over $1 trillion to the economy. These are mission-driven organizations solving urgent challenges—but too often, they’re asked to do more with less, over and over again.

When we began working with Bloomerang, it was clear: this was a team grounded in empathy. They knew what nonprofits were up against—tight budgets, lean teams, endless asks, and a sector-wide scarcity mindset. Their work was fueled by compassion and care.

But their ambition was bigger than understanding. They didn’t just want to reflect where nonprofits were—they wanted to help them rise. To do that, the brand needed to signal more than support. It needed to energize.

The Emotional Shift: From Validation to Uplift

As we moved through stakeholder interviews and emotional insight work, a realization took hold: Bloomerang’s greatest value wasn’t just in making nonprofits feel seen—it was in helping them see what’s possible.

We worked closely with Bloomerang’s leadership to shape a new emotional center for the business. One that honored their roots in empathy, but reframed their role in the sector. The result was a bold new brand idea: Pushing Purpose Higher.

That idea became the throughline for everything to follow. Not just language and design, but posture. Presence. A renewed conviction that nonprofits shouldn’t have to settle for “good enough”—they should feel empowered to dream bigger and reach further.

And that shift didn’t just show up in the brand. It showed up in the Bloomerang team, too. As they moved from validating nonprofit struggle to uplifting nonprofit potential, their internal energy changed. Their belief deepened. And it made the transformation stick.

From Insight to Activation

That emotional shift wasn’t just a line in a deck. The new voice and vision showed up everywhere—from photography that recast real nonprofit customers as energized leaders, to a “Built for Purpose” wall at a post-launch trade show where attendees shared their missions and affirmed why their work matters.

As part of the launch, we partnered with Bloomerang to develop a brand awareness campaign that brought their new voice and vision into market—introducing the world to a giving platform powered by energy, not just empathy. With assets across video, audio, display and social channels, the campaign was a great success, driving 12% increased brand search volume and a 13% rise in direct navigation website traffic.

That’s because these weren’t just brand activations. They were moments of shared belief that brought to life the new brand’s emotional core. Small signals that Bloomerang sees nonprofits not just for their challenges, but for their potential.

And because the team had internalized that emotional core, they showed up in market with more clarity, more confidence, and more energy.

What Others Can Learn

The shift Bloomerang made—from empathy to energy—isn’t unique to the nonprofit world. It’s a powerful lesson for any company with a purpose-driven audience or mission-led culture.

Empathy will always be a valuable emotional entry point. But to lead, to differentiate, and to truly drive transformation, companies need to ask: What emotional state are we creating for our audience?

Are we helping them feel seen—or helping them move forward?

Emotion isn’t just a vibe. It’s a strategy. When teams align around the right emotional energy, they create the conditions for performance, clarity, and momentum.

Feel More. Move Faster.

Bloomerang’s transformation wasn’t just a new story or a new system—it was a new emotional posture.

They didn’t abandon empathy. They evolved it. They turned it into something activating. Energizing. Scalable.

That’s what emotional acceleration looks like. And it’s what makes transformation work—not just for Bloomerang, but for any company ready to stop describing the problem and start moving people toward what’s possible.

Want to see how we helped Bloomerang make that shift? Read our full case study here.

 

The Emotion Recession

We live in a world overflowing with brands. They reach us with uncanny timing, land in our feeds with polished precision, speak to us in data-informed tones that feel…almost human.

And yet, something’s missing.

These brands reach us. But they do not move us.
They find us. But they fail to touch us.
They speak. But they do not stir.

This is not a failure of marketing tactics. It’s a failure of meaning.
And it has ushered in what can only be called an Emotion Recession.

Not because money is scarce. But because emotion is.
Not because we lack tools. But because we’ve misplaced the heart.

In pursuit of efficiency, we have sacrificed empathy.
In pursuit of scale, we have abandoned soul.

We have turned marketing into math. We’ve swapped friction for flow, story for sequence, personality for personalization. And what have we gained? Speed, yes. Reach, certainly. But at what cost?

The joy has drained out, and the result is clear: brands that operate, but do not inspire. Products that function, but do not endure. Customers who buy once, and never return.

A brand does not die when revenue dips. It dies when no one cares. And today, far too many brands are quietly bleeding out—not in dollars, but in feeling.

Still, leaders cling to optimization as strategy.
They automate, streamline, accelerate.
But they forget: people do not remember velocity.
They remember how you made them feel.

And yet—there are exceptions.

Some companies are choosing a different path.

  • Atlassian leads with openness in a category that often defaults to control.
  • HashiCorp has turned DevOps into a platform that fosters community and loyalty.
  • Gusto brings a sense of humanity to a space that typically feels transactional.
  • SurveyMonkey maintains a voice that is direct, approachable, and unmistakably human—even in the enterprise space.

These brands aren’t chasing emotion for its own sake. They use it to create relevance. To build trust. To ensure what they offer doesn’t just function—but matters.

They recognize that emotion isn’t the opposite of efficiency. It’s what gives efficiency purpose. It’s what turns a useful product into a memorable experience. A one-time buyer into a long-term believer.

And in a time when so many brands are fading into the background, that kind of resonance is what sets them apart.

So here’s the choice.

You can keep optimizing until your brand is invisible—perfectly efficient, and perfectly forgettable. Or you can choose to reinvest—boldly, intentionally, unapologetically—in the one thing that will outlast every product, every platform, every algorithm:

Emotion.

Efficiency might keep your business breathing.
But emotion is the only reason anyone will care that it’s alive.

Belief Is the Fastest Way Forward

Why Conviction–Not pressure–is What Creates Real Organizational Speed

Every leadership team wants to go faster. Faster product launches. Faster decision cycles. Faster reactions to change. Just faster.

In a world where disruption is constant and expectations only rise, speed isn’t a luxury. It’s a lifeline. So companies try to engineer it. They compress timelines, layer on agile rituals, and ramp up accountability. They tighten the system, hoping pressure will create acceleration.

But here’s what we see again and again with executive teams under strain: Pressure creates motion. But it doesn’t create momentum.

When Movement isn’t Progress

Many organizations are in near-constant motion. Everyone’s busy. Meetings multiply. New initiatives are always launching. And yet, nothing seems to fundamentally shift. People are working hard. They’re trying. But something’s missing. Usually, it’s belief. Not in a philosophical sense. In a very practical one.

When teams don’t believe in the strategy, when they don’t fully trust their leaders–or the future that’s being painted for them–they don’t accelerate. They hesitate. They wait to be sure. They avoid risk. They play it safe.

And that hesitation? That’s what slows things down. Not tools. Not process gaps. A lack of conviction.

Belief is What Actually Moves People

We don’t talk about it enough, but belief is structural. It’s not about values posters on your walls or survey scores. It’s about what people carry into real situations.  Like:

  • Deciding whether to challenge a decision—or stay quiet
  • Taking initiative without being asked—or waiting for approval
  • Making a hard tradeoff—or kicking it down the road

When people believe in what they’re building—and in who they’re building it with—they don’t wait. They move. And that’s what creates speed. Not pressure. Not process. Belief.

What the Data Shows

It’s not just observation. The data backs it up:

  • Only 23% of employees are engaged globally (Gallup, 2024). That’s a massive signal. Not of burnout—but of disbelief. When belief is missing, acceleration stalls.
  • Trust in institutions—including business—has dropped below 35% worldwide (Edelman, 2024). Leaders are trying to go faster in an environment where people are skeptical by default.
  • Organizations with high alignment and commitment are 3.7x more likely to be top performers (McKinsey). That’s belief, quantified.
  • Companies with clear alignment make decisions five times faster, with half the effort (BCG). That’s what belief enables—speed without drag.

These aren’t marginal gains. This is the compounding effect of conviction.

What High-Belief Leaders do Differently

They don’t just look at speed as a process challenge. They ask different questions.

  • NOT: “Why aren’t we moving fast enough?”  BUT: “What’s missing from what people believe?”
  • NOT: “What do we need to push harder?”  BUT: “Where is belief breaking down?”
  • NOT: “What’s our cadence?”  BUT: “Do our people trust the direction enough to move on their own?”

Because when belief is present, alignment happens faster. People move without waiting. And execution feels lighter.

The Shift That Matters

You can keep optimizing for activity–more meetings, more urgency, more friction. Or you can build belief.

It doesn’t mean abandoning discipline. It means recognizing what actually makes speed sustainable. Because belief isn’t about being idealistic. It’s about being real with people, clear about where you’re going, and committed to making it worth their effort.

That’s what changes behavior. That’s what scales. And that’s what creates the only kind of speed that lasts.

At Emotive Brand, we help leadership teams build belief systems that move people, and move the business. Because the fastest way forward isn’t through more pressure. It’s through shared conviction.

To AI Builders and Brand Leaders: Vibe Code Is the Real Moat

AI isn’t about shipping faster. It’s about standing for something no one else can fake. Your competitors can copy your features. They can’t clone your conviction. They can’t duplicate your “why.”

That’s Vibe Code: the emotional source code behind every product, every interaction, every moment your brand earns trust. It’s not soft; it’s the hardest thing to build, and the only thing that lasts.

At Emotive Brand, we don’t write code. We architect the beliefs that make your code matter.

For years, we’ve helped visionary leaders prove a simple truth: Emotion isn’t a tactic. Emotion is the only strategy that works. The brands that lead in AI today (OpenAI, Notion, Anthropic) aren’t just technically better. Users feel what those companies believe. They choose them because of it.

Vibe Code isn’t about programming. It’s about positioning your AI’s purpose so powerfully that every feature reflects it.

  • We decode your conviction into brand principles that guide every product decision.
  • We build positioning that turns your AI’s POV into competitive advantage.
  • We design brand experiences that make your beliefs tangible at every touchpoint.
  • We measure meaning, because what you believe, and how you make people feel, is your value prop.

If you’re serious about building AI that lasts, you need more than models and features. You need a brand built on belief so clear, users never mistake your product for anyone else’s.

Technical parity is coming for everyone. Only belief will set you apart.

If you’re working on an AI brand, whether you’re defining, launching, or evolving, let’s talk.

Because if you don’t own your Vibe Code, your market will forget you. If you want to lead with belief, and make it unmistakable, that’s our work.

What Transformation Means at Emotive Brand

Transformation isn’t a deliverable. It’s a directional shift in identity, belief, and momentum.

At Emotive Brand, we don’t treat transformation like a branding exercise. We treat it like a business imperative, a full-body recalibration of what a company believes, how it behaves, and where it’s headed. We work with visionary leaders at inflection points, moments when the story has to change because the stakes have changed.

Transformation starts with ambition. But ambition alone won’t carry a company forward. It has to be felt. It has to be shared. It has to become belief.

That’s where we come in.

We build transformation platforms designed to activate belief across every layer of a company—from executive conviction to employee engagement to market perception. Because belief is what moves people. It’s what builds trust, fuels loyalty, and creates the internal energy to execute against bold new visions.

Our methodology—what we call Emotional Acceleration—turns abstract strategy into human momentum. We diagnose the emotional disconnects that stall progress. We align leadership, culture, and brand around a shared narrative. And we activate that narrative across systems, screens, and experiences—internally and externally.

This is not soft work. It’s the hardest, most necessary work there is. Because without emotional alignment, the best strategies die in PowerPoint. The best brands get stuck in their past. And the best ideas never get the traction they deserve.

Transformation, as we define it, is the point where emotion becomes strategy. Where alignment becomes action. And where clarity becomes contagious.

We don’t just help companies grow. We help them grow with feeling. Because that’s what creates impact that lasts.

And impact—felt deeply, seen widely, believed collectively—is the real measure of transformation.

You Can’t Go Private with a Public Culture

When companies undergo a shift in ownership—especially from public to private—leaders often focus on financial engineering and operational strategy. But culture is where the transformation either takes hold or breaks down. In this post, we share how one leadership team invested in culture before the deal closed, using it to align expectations, retain key talent, and lay the foundation for a high-performance, purpose-driven future. If you’re navigating a public-to-private transition, this is what it takes to bring your people with you.

Culture at the Crossroads: How One Company Turned Going Private Into a Purpose-Fueled Reawakening

For years, this company looked successful: growing steadily, expanding globally, and leading its category as a publicly traded company that brought prestige and pressure in equal measure. But as time passed, the initial lift from the IPO began to fade. Innovation slowed. Accountability softened. A sense of entitlement crept in, quietly shaping a culture where “good enough” was good enough.

Then came the decision to go private.

Leadership saw the opportunity not just as a financial restructuring, but as a cultural reset. Freed from the optics of quarterly earnings and market narratives, the company could finally do the harder work of building for the long term. But even before the transaction closed, executives knew the cultural work had to start first.

And one leader in particular stepped forward.

The CHRO raised his hand, recognizing that the real unlock wasn’t just capital. It was belief. Cultural drift had dulled the company’s edge. Employees didn’t yet understand how different the future would be or how much more would be expected. The opportunity wasn’t just to shift ownership. It was to reawaken the company’s ambition and build momentum behind a renewed sense of purpose and performance.

This wasn’t a reactive fix. It was a proactive reset.

The Emotional Terrain: Pride, Entitlement, and Drift

The organization wasn’t broken, but it was coasting. There was pride, but it had hardened into a quiet entitlement. The IPO had lifted morale for years, and many still clung to the belief that the halo of that moment was enough. Results were fine. Work was fine. But “fine” had become the cultural ceiling.

Remote work had frayed relationships. Accountability was inconsistent. Leaders weren’t fully aligned on what the next era required. Across the company, there was a growing disconnect between the urgency the business demanded and the behavior the culture enabled.

This wasn’t just a strategy gap. It was a belief gap. And to close it, the company didn’t need a new policy. It needed a new standard and a new story.

The Culture Reset: From Drift to Drive

Before the ownership shift was announced, the executive team knew something deeper had to change. We partnered with them to lead a Culture Transformation grounded in emotional truth and operational urgency.

It began with listening. We took a pulse of the global organization—leaders and employees alike—to understand how people were truly feeling. What they misunderstood. What they feared. What was holding them back. The entitlement. The drift. The quiet resistance. All surfaced.

From those insights, we crafted a unifying Culture Narrative. It named the shifts ahead and outlined the specific behaviors that needed to change. It didn’t just explain the “why” behind the transformation. It clarified the “how” and invited people into a new standard of performance and possibility.

The Culture Narrative became a north star for the next chapter: honest, aspirational, and unignorable. It gave leaders a language to align around. It gave managers tools to lead with clarity. And it gave employees the transparency—and choice—they deserved.

It started with belief. And it built momentum from there.

How to Lead a Culture Transformation in a Public-to-Private Shift

If you’re leading a company through a shift in ownership, whether to private equity or into your next phase of growth, these five imperatives can help turn your culture into a competitive advantage:

  1. Recast the Moment as an Opportunity, Not a Threat

    Going private isn’t a retreat from the public eye. It’s a return to purposeful building. Frame this chapter as a chance to reignite the company’s ambition, speed, and innovation. Invite people to build, not just belong.

  2. Make Accountability a Shared Standard, Not a Slogan

    In a true performance culture, excellence isn’t optional. But it also isn’t punitive. Model a mindset where feedback is normal, goals are non-negotiable, and missing the mark means learning fast, not hiding flaws.

  3. Equip Managers to Carry the Culture

    Culture doesn’t cascade by accident. First-line leaders must be equipped to translate the transformation into real conversations, rituals, and team norms. Invest in manager enablement early. It’s the bridge between vision and behavior.

  4. Root Performance in Purpose

    Numbers alone don’t move people. Meaning does. Reconnect every team to the real-world impact their work enables—whether it’s helping scientists accelerate discovery or communities thrive. When purpose is clear, performance follows.

  5. Lead with Both Data and Emotion

    Culture change isn’t just an operational shift. It’s a human one. Your people don’t need spin. They need truth. Inspire them with a bold vision, support them with tools and clarity, and be honest about what’s changing and why.

Ownership transitions often begin in the boardroom, but their success is won—or lost—in the culture. The most powerful transformations don’t just upgrade processes or portfolios. They unlock a new way of thinking, behaving, and winning together.

If you’re heading into a pivotal moment, remember this:

Transformation doesn’t happen to a culture. It happens through it, powered by belief, sustained by momentum.

The Belief Gap: Why Most Transformation Efforts Fail Before They Start

Most transformation efforts fail for a simple reason: leaders focus on perfecting the strategy while ignoring how their people feel about change. This is the belief gap between ambitious plans and the people who must make them real. The companies that succeed? They close this gap first by understanding the emotional side of transformation. The result is faster adoption, stronger cultures, and the momentum needed for real impact.

The uncomfortable truth most transformation efforts refuse to acknowledge: The companies that achieve real impact—the exits, IPOs, and winning cultures everyone wants to join don’t start with strategy decks. They start with understanding how people feel about the current direction, leadership, and what’s possible.

The Fatal Flaw in Traditional Transformation

The old playbook is seductive in its simplicity: Analyze the market, identify opportunities, craft the perfect strategy, then roll it out with communications and change management. It feels logical, measurable, and controllable.

It’s also why 70% of transformation efforts fail. (McKinsey)

The problem isn’t with the strategy itself—it’s with the assumption that people will embrace change simply because the logic is sound. But humans aren’t rational actors. We’re emotional beings who make decisions based on how something feels, then justify those decisions with logic.

When leaders skip the emotional groundwork, they’re essentially asking people to believe in something they had no hand in creating. The result? Resistance disguised as “practical concerns,” passive compliance instead of passionate commitment, and strategies that look brilliant on paper but die slow deaths in conference rooms.

The New Formula: Ambition → Belief → Momentum → Impact

The companies that crack the code understand a fundamental truth: Ambition without belief is just wishful thinking.

Real transformation follows a different sequence:

  • Ambition (your strategic vision) must be grounded in
  • Belief (emotional buy-in from your people) to create
  • Momentum (accelerated adoption and execution) that drives
  • Impact (the outcomes you actually care about)

Skip the belief-building phase, and your brilliant strategy becomes expensive PowerPoint slides gathering dust.

How to Build Belief Before Strategy

This isn’t about getting “buy-in” for predetermined plans. It’s about understanding the emotional landscape your strategy will need to navigate, then co-creating something people can genuinely believe in.

Emotional Audit Before touching any strategy work, dig into how your people really feel about change. This goes deeper than engagement surveys or town halls. You need to understand:

  • How do they feel about the current direction and leadership?
  • What past transformation efforts left scars that still affect their willingness to embrace change?
  • What successes created confidence they can build on?
  • Who are the informal influencers who could become champions or blockers?

This isn’t just data collection—it’s understanding the stories people tell themselves about why things work or don’t work in your organization.

Co-Creation, Not Communication Here’s where most leaders go wrong: They disappear for months with their strategy consultants, then return with finished plans and wonder why people aren’t excited.

The new way involves key voices in shaping the strategy itself. When people help build something, they don’t just understand it—they own it. This doesn’t mean decision-by-committee; it means strategic input from the people who will make it real…like bringing in regional sales leads early to flag go-to-market barriers leadership might not see, or engaging implementation teams in shaping how a new platform rollout is phased etc.

Culture starts shifting during strategy development, not after.

Universal Engagement The final phase isn’t just about communication, it’s about helping every person see their essential role in the bigger story. The finance person needs to understand how they contribute to the vision just as much as the sales team does.

When everyone becomes a strategy evangelist, transformation accelerates exponentially.

The Belief Multiplier Effect

Companies that embrace this approach don’t just see faster adoption, they see compound benefits:

  • Reduced Change Fatigue: When people feel heard and involved, they’re more resilient to the inevitable pivots and adjustments
  • Accelerated Innovation: Teams that believe in the direction are more likely to take smart risks and contribute breakthrough ideas
  • Cultural Magnetism: Organizations with strong belief systems attract top talent who want to be part of something meaningful
  • Market Momentum: Internal belief translates to authentic external expression, creating brands that customers genuinely connect with

The Choice Every Leader Faces

Culture doesn’t change because you announce a new direction. Culture changes because people feel connected to something bigger than themselves.

So before you invest in your next transformation effort, ask yourself: Do you know how your people really feel about change? Are you building on solid emotional ground, or are you constructing another beautiful strategy on quicksand?

This isn’t just data collection. It’s understanding the stories people tell themselves about why things work or don’t work.

Because ambitious strategies without belief never create the momentum you need for real impact.

Five Surprising Brands That Embrace Emotion

Looking for a quick hit of strategic inspiration? A dose of oxytocin in brand form? We found five examples that are hitting the mark by moving people. Emotional connection for the win.

Over recent years, the rise of emotion has been undeniable. The following five brands—across diverse categories and including one of Emotive’s own clients— offer proof that the era of emotion has arrived. Can you feel it?

1. Unlocking the potential of those who advance the world.

Boston Consulting Group (BCG), global consulting firm.

Many brands claim to be human-centered, but few actually are. BCG’s succinct yet powerful premise—supporting the leaders who move us all forward—is inherently emotional and deeply human. And it’s refreshing to see that emotion and humanity is injected throughout the brand, even in how insights are presented.

Acknowledging the unique challenges of leadership today, and rather than preaching from on high, BCG presents expertise in a relatable and trustworthy way by inviting chief executives to “Hear from Fellow CEOs.” Their CEO Moments of Truth YouTube videos attract hundreds of thousands of views each.

The brand is also emotionally bolstered by fostering strong, ongoing relationships with past employees, referred to as alumni and considered part of the BCG family. BCG’s Alumni Program includes a learning library and events to connect current and past employees.

We get the impression that, through and through, BCG walks the walk in “unlocking the potential” of the people it serves and employs. Good feels all around.

2. Clean feels good.

Clorox, multinational manufacturer of consumer and professional products.

Clorox’s latest campaign, “Clean Feels Good,” pivots from the science of disinfecting to the emotional upside of cleanliness. They teamed up with a neurotech firm to measure and show how the everyday act of cleaning–far from a mere burden–is for many people a proven way to boost mood and foster a sense of wellbeing.

We notice that spot-on (or off) expertise, as seen in their online database of practical cleaning tips, is balanced with touches of emotion throughout the Clorox website, as in, “Follow our tips to save time, money and possibly the day.”

More than ever, Clorox positions itself as a health and wellness company that exists to help people thrive–not just kill germs. They don’t just grab attention by challenging expectations, they earn engagement and loyalty by highlighting a source of joy hiding in plain sight.

3. Powering the inclusion economy.

Katapult, leading omnichannel lease-purchase platform.

Spanning B2B and B2C, Katapult, an ecommerce-focused FinTech company is one of Emotive Brand’s clients–and an example of how feeling elevates brand in any sector.

With empathy and optimism, Katapult challenges the dreary status quo of retail purchase plans, dominated by predatory rates and gatekeeping via credit scores. A friendly, buoyant brand identity showcases a fresh point of view: Seeing the good in people is good for business.

For retailers, Katapult encourages openness to overlooked, unfairly excluded consumers. For shoppers, Katapult opens doors to major purchases, central to quality of everyday life but too often out of reach. We enjoyed the collaboration, and the chance to help level a playing field tilted for too long.

4. / Keep your options open.

Red Hat, leading provider of enterprise open source software solutions.

In an interesting twist, Red Hat’s recent marketing humanizes AI to show its potential flaws and differentiate the company’s offering. The result is a message that connects emotionally–as opposed to relying solely on the kind of forgettable AI technology proof points in which we are all now drowning.

The campaign ties back seamlessly to the compelling, central brand premise–creating better technology with open source. Rather than a bland functional claim, the concept of openness infuses the entire brand with purpose and feeling: Open source, open culture, open to possibilities.

As Red Hat explains on their site, “Red Hat exists not only as an enterprise software company but as a catalyst for change, built on the belief that open unlocks the world’s potential.” We appreciate the tight connection between the functional and emotional, a hallmark of the strongest brands.

5. Own the dream.

Rocket Mortgage, major online mortgage lender formerly known as Quicken Loans.

Rocket Mortgage’s recent rebrand is a dramatic example of leaning into the power of emotion. While homeownership is treated as a numbers game by most companies in the industry, Rocket has opened the door to deeper connection with prospects and customers.

They now show up with warmth, humanity, and recognition that what they offer is more than home loans—it’s the fulfillment of a deeply meaningful aspiration for most people. The brand shift is especially powerful in an uncertain economic climate, when many are doubting their belief in the classic American dream.

Visually and verbally, the new brand tone is clear, from a more approachable logo, simpler data identity system, and a voice of understanding and encouragement for customers making big financial decisions.

Even in small moments, Rocket finds ways to engage. The online application funnel feels helpful and human, like when they explain that “prequalified” is just “another way of saying ‘let’s estimate what you could afford.’” After all, in a lengthy transaction as emotional and momentous as buying a home, a little empowerment at each step likely goes a long way.

Emotion Makes Ambition Real, Even in Cybersecurity

Every day, Emotive Brand works to amplify and make real the bold ambitions of visionary reinventors. Leaders with the courage and creativity to change businesses and brands, categories and culture—for good. So we were thrilled to partner with Silverfort, and rise to the challenge of transforming an industry on which all other industries now depend.

Thanks to Silverfort, cybersecurity will be safer, more thoroughly secure, and never the same. Lucky for us, their leadership team understood that when you challenge the status quo, you have to bring everyone along. That in revealing new possibilities, you must not only explain how they work but why they matter, especially in crowded B2B and tech spheres.

Innovation meets appreciation

At Emotive Brand, we believe that when you honor the people behind the tech—and build a brand that elevates their role—you can unlock something powerful: belief.

That’s exactly what happened when we teamed up with Silverfort. The team at Emotive felt it right away.

Silverfort isn’t just another cybersecurity company. They’re revolutionizing the space with a true breakthrough, called Runtime Access Protection (RAP), that centers identity as the lynchpin of cybersecurity. It’s an absolute paradigm shift. But like so many transformative technologies, the hardest part isn’t necessarily the innovation. It’s helping people understand and believe in it.

Identity security has long been overlooked as the very backbone of cybersecurity. And the professionals who manage it? Often underappreciated, fighting quiet battles in the shadows of flashier security priorities. Silverfort saw that. And we did too.

Together, we built a brand that said: not anymore.

Expansive technology needs expansive strategy

We set out to do what brand strategy does best—take a complex, technical solution and turn it into a movement. A story. A promise. We shifted the narrative from what identity security has been (an afterthought) to what it can be: comprehensive, continuous, and finally worthy of the spotlight.

To get there, we infused the brand with emotional clarity. The resulting verbal identity reflects Silverfort’s intrepid spirit of discovery—how they found a way to completely reimagine identity security, delivering the technology identity security professionals deserve.

Pivoting away from fear-based category tropes about dark, looming threats, the voice and underlying brand strategy take care to validate and uplift these essential teams.

In tandem, we created a new visual identity that feels alive—ambient gradients, adaptive forms, and a striking aura of protection that surrounds any environment, any user, any system. It signals optimism, not fear. Momentum, not maintenance. Progress, not patchwork.

All told, our work with Silverfort encompassed a wide range of services and deliverables, from a corporate narrative to brand positioning to website design. But make no mistake—we weren’t checking boxes. Every element serves a bigger purpose.

Belief is the foundation

The heart of the Silverfort brand is belief—not just in their technology, but in people. The identity and security professionals who’ve kept enterprises afloat without recognition for too long. The ones who understand how deeply fragmented and fragile identity systems have become. The ones who finally see a solution that speaks their language and elevates their purpose.

Of course, Silverfort’s employees are the ultimate believers. Previously focused on the features and benefits of their technology, they now rally around deeper reasons to believe in the company and its future–serving the people battling on the frontlines against cyber attackers, and challenging the status quo to “find a way” to do the impossible.

No doubt, Silverfort has always been supremely innovative.

But today, when they show up in the world, they’re not just making the technical case—they’re making the emotional one, too. Their new brand validates and galvanizes, igniting the kind of connection that turns potential customers into believers and believers into champions.

Because belief is how transformation takes root.

And that’s the work we love most.

To learn more, read our Silverfort case study.

How Belief is Transforming the WNBA and the Culture

Sometimes, brand and business strategy align with cultural change—moving us all forward and proving impossible wrong.

Look no further than the WNBA (Women’s National Basketball Association).

Back in 1996, 25 years after Title IX became law, the NBA launched the WNBA as interest in women’s basketball surged. That year, the Olympic women’s basketball team won gold, led by Lisa Leslie.

The growth of the sport for women was like a breathtaking fast break. A dynamic and unstoppable transition. The kind of moment that gets everyone up on their feet. Hyped.

“We got next” was the tagline, and it caught fire.

As a brand and business, the NBA saw a chance to expand not only the fan base but the game of basketball itself, leveraging existing assets.

Of course, a vision for a successful women’s sports league—or any business or movement—isn’t a ticket to success. You need wholehearted, gut-level, feel-it-in-your-bones belief. From athletes, employees, fans, investors, media, and sponsors.

Emotional Barriers to Belief

At the heart of the WNBA is a deeply held belief in the power and importance of women as full human beings capable of greatness in all forms.

The league wasn’t just selling a product–and they had the talent for that. They were selling progress–which requires shared belief. Headwinds persisted.

For one, media coverage lagged. Audiences were not hearing the players’ stories, maintaining an emotional distance as a huge barrier to fanhood.

After all, when you think of Michael Jordan, you don’t picture a list of stats, except maybe the number six, his national championship tally. No, you appreciate the totality of the legend, shaped by personality and history.

It may come to mind that Jordan didn’t make Varsity his sophomore year in high school. You might remember his iconic flu game in the 1997 finals, The Shrug, winning a championship on Father’s Day after his own father’s murder, his singular high-flying style of play, and so much more.

There have been legends, dynasties, icons, and game-changers in the WNBA who remained in shadow. Media outlets, investors, and sponsors didn’t have the level of belief to elevate them.

Case in point: You probably don’t know that the Houston Comets are one of only five domestic professional franchises to win four straight titles.

The lack of belief undermined the vast potential for growth now being unleashed.

It can take time to establish roots and grow, but a single seed of belief holds multitudes. Its spread turns daring vision into new reality.

A New WNBA Era Built by Believers

While the arrival of Caitlin Clark and Angel Reese supercharged the ascent, the WNBA had already been rising. Without a foundation of belief already established, the 2024 season would not have broken records.

For example, it was partly the glory of Maya Moore, Minnesota Lynx star from 2011 to 2018, that inspired Clark and Reese to see and believe in their WNBA dreams.

In turn, Moore credits another of the WNBA’s all-time greats for putting her on the path to greatness, saying, “That’s where I got my passion for the game, watching the WNBA on TV. Cynthia Cooper, Raise the Roof, We Got Next, I was into all of it.”

A lack of belief perpetuates itself. But so does the presence of belief. It builds.

Business is booming. In 2024, Deloitte forecasted women’s sports would bring in $1.3 billion. They were wrong—short by over half a billion, with the WNBA as a huge contributor.

The media is catching on. Last year, the WNBA signed a media rights deal for $2.2 billion over 11 years. At $200 million per year, that’s four times the value of the previous contract, with room to add more media partnerships. So that number will go up.

Sponsors are cashing in. For example, in 2023, New York Liberty guard Sabrina Ionescu, owner of numerous collegiate and WNBA records, became the first women’s basketball player with a unisex Nike signature collection. During the 2024-2025 regular season, the Nike Sabrina 2 was the second most worn sneaker by NBA players. That’s right–NBA players.

 

But here’s another stat. Around age 14, 40% of girls quit sports, with body dissatisfaction among the top cited reasons.

The WNBA serves as an antidote, showcasing fierceness and athletic ability in women of diverse sizes, ethnicities, and shapes. All of whom take up space unapologetically. On the court and off.

What happens when more girls believe in themselves enough to stick with basketball, or any pursuit they have a passion for? We’re finding out.

Next is now. Believe it.

 

Image: Caitlin Clark, playing for the Indiana Fever in 2024 (Photo credit: John Mac)