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Rebranding in 2024? Move Fast to Go Slow.

As 2023 winds down, odds are you’ve already set your goals for 2024 and are taking these last couple of weeks to tie up loose ends and get ready to take a running leap into Q1. But before you turn out the lights on the year, we have one piece of advice: if a rebrand is something you’re considering before the end of Q2, the time to start is now.

“Starting now” doesn’t mean kicking off the project. But it does mean you need to socialize the endeavor with your leadership team, clarify the goals, secure budget, identify internal teams and resources, define the brief or create an RFP, find the right agency partner that can deliver the work based on your timing and budgets, and get all the appropriate agreements in place. All of this takes time—time you don’t want to steal from the strategic work that goes into the rebranding process.

Make the time to go slow
A rebrand is never a cookie-cutter project (and beware of those who claim otherwise). Because brand impacts every part of your organization, the process is as much about building internal alignment as it is about creating a new story, identity, or positioning. You need to make time to explore the implications that moving in different directions can have on your business. You need to create space to surface philosophical differences and provide the frameworks for getting people on the same page. You need to understand what different teams require of the new brand and how they can put it to use. The more deeply you can dive into these conversations, the better chance of seeing the essence of your company come to life in stunning language, arresting design, and experiences that set you apart.

When you need it yesterday
Over the years, we’ve seen the New Year brings a desire to make things new, and 2024 will be no different. Maybe a competitor that jumps into January with a refreshed brand or a story that tilts the playing field away from you. Maybe a new opportunity asks you to rethink your positioning or dial up your differentiation. Maybe a new round of funding translates into headcount and the need to elevate your employer branding.

While you can address things like product positioning or messaging updates with short-term solutions, bigger brand-related conversations beg for deeper consideration. You can certainly shore up your website copy and discuss new features and functionality without needing a brand overhaul. But when your company is ready to go to market in a new way, it’s time to take a deep breath and start planning for a rebrand.

The cost of delay
The longer you wait to get the gears in motion, the harder it can be to reach your organization’s goals. Sales kick-offs, trade shows, customer and investor roadshows, and other activities can put your project on the back burner. And, like someone showing up to the Oscars in an outdated outfit, you’ll be missing opportunities to attract the attention you need to grow.

Here’s the good news: without making any big budget outlays, there are steps you can take right now to ensure you’re in control of the timing for when you update your brand:

Lay the Groundwork
Start the internal discussions with your key stakeholders to build alignment on goals, expectations, timing, and budgets.

Identify an Agency
Research potential agencies that align with your business, your vision, and your values. Look for an agency that knows your space and has worked with companies at your stage of growth.

Prepare an RFP or Creative Brief
Detail your branding objectives and requirements, including timelines, key deliverables, events you want to leverage for a brand rollout, and your desired budget. The more complete the story you tell about what you want, the easier it will be to find an agency that can deliver.

Select an Agency
Meet with your top agencies, review their proposals, and meet their teams. A branding project will span months, and chemistry is crucial to ensuring good communication and a positive engagement style throughout.

Procurement & Planning
Onboarding an agency, finalizing SOWs, and scheduling planning sessions all take time. Depending on your organization’s procurement process, account for this time accordingly.

Preparing for Kick-Off
Gather all the necessary materials that will help your agency hit the ground running, including documents, product demos, and research. Identify key stakeholders early to avoid project delays during interview scheduling.

If you are planning any brand initiative in 2024, we can’t overstate the importance of starting the process sooner rather than later. When the process gets underway, you’ll undoubtedly encounter challenges you hadn’t predicted and twists and turns that you’ll be grateful to have some extra time to address.

If you’re contemplating going on a rebranding journey and are looking for guidance, Emotive Brand is here to help. Let us know how we can help you get ready to jump into the process.

From Failure to a Future: Bella Banbury on Our Agency’s Plan For Equality and Representation

A Note From Bella Banbury, Co-Founder, On Equality and Representation.

Six weeks ago, following a weekend of protest and unrest in response to the murder of George Floyd in the hands of the police, I facilitated our weekly Monday morning team meeting. I did a terrible job.

Aiming to facilitate a meaningful dialogue around what action we should take, I stumbled through the conversation not finding the right words or actions to address our team. The meeting ended, we agreed to make a donation to the BLM movement, and simply proceeded with business as usual. That was a failure.

As I look back, I am grateful to the people on my team who stood up and demanded something better from me and asked our company to do more than talk, donate, and move on. Their demands forced the discomfort of addressing the topic of race in the workplace, in our industry, and in our own company. These conversations are not easy. We will continue to make mistakes, but the important thing we know now is that business as usual is not enough. Business as usual does not make change happen. And so we have begun.

We’ve asked ourselves what will we do to make an impact, not just today, but for the future? This question directed our focus towards the youth and looking for ways to raise awareness of our industry among BIPOC students, starting with middle schoolers. We will develop a grassroots program that introduces design and branding to students, with a focus on Oakland schools, as well as establishing an annual fund/donation for Black high school students with an interest in design.

In our own studio, we are looking for ways to actively promote more inclusive content through our thought leadership channels that’s more engaging to all people, to help attract more diverse talent into our team, connect us to our greater community, and link us up with like-minded organizations and teams.

We know change will take time, but if we can make even a small impact on our industry by making it more equitable and representative of all races, that makes for a better future and better work.

A Letter From Our CEO

These are the words I shared with our team at our last in-person meeting before we air-hugged our goodbyes until who knows when. Our carefully thought-out plans for 2020 were instantaneously put on hold as COVID-19 took its grip. Like everyone else, we’re now creating plans for the unknown, but our approach to this pandemic is the same approach we’ve always practiced as a business. People first, empathy always. Every decision we make is made through the lens of: what is the right thing to do for our people? Our employees, clients, partners, friends, and families?

I believe there has never been a more important time for tolerance, kindness, and compassion. So we’re giving people space to share anxieties and fears. We’re welcoming disruption and trying new things. We’re trusting that people will do the best they can—and that no matter what that means, it will be enough. We’re finding new ways to stay connected—innovating services for our clients, embracing constraints to drive creativity and innovation. We’re celebrating those stepping up with reinvented solutions—healthcare workers, schools reimagining education, restaurateurs, manufacturers, entertainers—helping to keep life moving forward today while changing what tomorrow will be. We’re stepping back, slowing down, reflecting on what’s important, and finding hope through it all.

This is hard; but unlike many crises before this, this is universal. Every single person, business, leader, brand, and family has made a compromise or is going without as a result. So there is a sense that we’re all in this together, and with that comes more appreciation for each other and what we have. We are grateful for Zoom meetings and FaceTime happy hours, but this is not the way we’re meant to live or work. We’re meant to congregate, celebrate, go to concerts and sporting events. To look each other in the eye and yes, to actually touch each other.

So, I hope when we do come out of this, we’re able to take some things from this difficult time. More empathy. Gratitude for little interactions. Patience. Newfound innovation. This sense of community and togetherness. A deeper understanding of one another’s lives outside of work. More in-person happy hours. And for us, maybe a few more WFH days now that we have that mastered!

Bella