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brand promise

Business Success is All About Building a Meaningful Workplace Culture

June 4, 2014 —

Business Success is All About Building a Meaningful Workplace Culture

“If people are good only because they fear punishment, and hope for reward, then we are a sorry lot indeed.” – Albert Einstein A business’ fate is determined in large part by its culture. A business culture is the reality created by how people act, react, and interact with each other based on their attitudes, beliefs, and ambitions. The most damaging business cultures are those in which aggression, neglect, and punishment leave employees feeling they have no reason to commit their energies and skills, share their ideas, or help the company advance. Wanted: A culture that unites and connects...
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The Importance of Brand Behavior in the Trust Economy

June 9, 2015 —

The Importance of Brand Behavior in the Trust Economy

The Trust Economy It’s no secret that we are living through a revolution in the delivery of products and services. Driven by the internet’s uncanny ability to match sellers and buyers, people all over the world are engaging in direct commerce with other individuals, brokered by branded platforms. Some people call it the sharing economy, collaborative consumption, on-demand services, or the peer-to-peer economy. Since all models depend on trusting that a virtual stranger will do what he or she promises, let’s call it the trust economy. The trust economy is transforming sectors like travel,...
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What is a Brand Promise and Why You Need One

August 16, 2022 —

What is a Brand Promise and Why You Need One

There’s a lot of talk about the concept of a brand promise. But, what is it? Why does my business need one? How would it make my business stronger? How does it relate to my brand strategy? Here we explore the answers to these pressing questions.  And perhaps more important, what kind of a brand promise does your business need in today’s world to have an impact? A brand is a promise delivered. A contemporary brand promise articulates an idea that goes beyond the rational benefits that worked in the past, and extols a higher-order emotional reward. A brand promise is not a slogan or...
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A Brand Strategy that Focuses on “Truths”

February 24, 2015 —

A Brand Strategy that Focuses on “Truths”

In our latest white paper we list five fundamental principles that drive our efforts to help your brand thrive in the 21st century. Here, we explore one of our drivers: “truth, authenticity, and credibility.”Here’s an explanatory extract from the white paper: “Emotive brand strategies are built out of what is already true about your brand. As such, the new purpose and behaviors we propose are authentic to what your brand is, and are welcomed by customers and employees as credible offerings from your brand.” But exactly what “truth” are we seeking?...
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