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B2C

Brand Salience Is the Lifeline Between You and Your Customers

September 27, 2022 —

Brand Salience Is the Lifeline Between You and Your Customers

How Are Purchase Decisions Actually Made? Let’s say you need to buy a toilet brush. You’re at the store with your partner, and they say, “The brushes are just down that aisle, do you mind grabbing one?” Suddenly, you find yourself in front of a wall of toilet brushes. Never in your life have you actively thought about toilet brushes, toilet brush brands, or the state of the toilet brush market. But now, somehow, you find yourself in the position of trying to form an emotional connection to an object that arguably has the worst job in your house. Do you grab the cheapest one? Or maybe just...
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Storytelling Is the Best Bridge Between Customers and Solutions

September 6, 2022 —

Storytelling Is the Best Bridge Between Customers and Solutions

Once Upon a Sales Deck Salespeople want to sell. This much we know. Often, in our conversations with clients or in our perusing of sales decks, we hear a similar refrain. How do we cut to the chase and get to the meat? We don’t blame them. In today’s millennial-influenced age of purpose, you could sit through a narrative, a manifesto, a history lesson, a personal testimony, and a video on corporate social responsibility all before learning what someone is actually selling you. That’s the balancing act. You’re only as strong as your story—but if your story goes on too long, meanders, or...
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The Real Cost of Brand Transformation

September 6, 2022 —

The Real Cost of Brand Transformation

Oftentimes, branding is seen as just another expense. Another project that needs budgeting. Another to-do to check off the list. Additionally, a brand’s visual identity and its implementation are often seen the same way—but they shouldn’t be. Branding is only costly to a company if the company doesn’t fully tap into the brand’s value. Likewise, if you leave your brand’s visual identity to flounder in a presentation deck, it remains an untapped value. Understanding the value of your brand and what its visual identity means is key to shifting the conversation from a business cost to its...
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The Power of Good Research for B2C Businesses: Interview with Emotive Brand Strategy Director

July 19, 2016 —

The Power of Good Research for B2C Businesses: Interview with Emotive Brand Strategy Director

As Strategy Director, Taylor Standlee is an expert at identifying business challenges, creating strategic solutions, and driving business growth. Taylor offers thoughts on the changing landscape of good research for B2C businesses today. How is consumer research evolving? Businesses are constantly looking for new ways of understanding, reaching, and connecting with the people important to their success. This includes customers, consumers, investors, and employees. And we’ve never had so many tools or so much data at our fingertips. The challenge, as always, is to be smart about how we go...
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